Whether in the boardroom or at home, a former FBI international hostage negotiator offers a new, field-tested
approach to high-stakes negotiations.
A Wall Street Journal Bestseller
Chris Voss joined the FBI after a stint policing the rough streets of Kansas City, Missouri, where his job as a
hostage negotiator put him in contact with a variety of criminals, including bank robbers and terrorists. He
rose to become the FBI’s lead international kidnapping negotiator, reaching the pinnacle of his profession.Never
Split the Difference. takes you inside the world of high-stakes negotiations and into the mind of Voss,
revealing the skills that enabled him and his colleagues to succeed where it mattered most: saving lives. He
shares the nine effective principles, as well as counterintuitive tactics and strategies, that you can use to
become more persuasive in both your professional and personal life in this practical guide.
Buying a car, negotiating a salary, buying a house, renegotiating rent, and deliberating with your partner are
all examples of negotiations you should be prepared for in life. Never Split the Difference takes emotional
intelligence and intuition to the next level, giving you a competitive advantage in any conversation.